Thursday February 23, 2023

Issue Summary:
From February 23, 2023 at 4:00 p.m. PST until February 24, 2023 at 12:13 a.m. PST, some customers were not able to use several apps within the workspace. The issue was caused by a certificate, which didn't push online successfully after renewal. The certificate has now been pushed and the issue is resolved.

*The times mentioned above have been updated since our initial posting to accurately reflect the duration of this issue.

5:43 AM PST

Customers should no longer be experiencing trouble accessing several apps.
We’re sorry for the disruption caused, and thank you for your patience.

12:52 AM PST

We’re investigating the issue now and will be back with more information as soon as it’s available, or in 30 minutes. Thank you for bearing with us while we look into this.

12:26 AM PST

We're still investigating and working to resolve this as fast as we can. We’re keeping a close eye on this, and we’ll keep you posted as soon as we have more information.

11:55 PM PST

It turned out that some customers are still seeing this issue. We're very sorry for the disruption and we're working to resolve this as fast as we can.

11:25 PM PST

This issue has now been resolved. All affected apps should be running as expected. We're very sorry for any inconvenience caused.

8:52 PM PST

Some customers may have trouble accessing several apps within the workspace. We're very sorry for the trouble, and we're working to resolve this as fast as we can. We'll be back with an update as soon as we have news to share.

8:06 PM PST