Friday April 28, 2023

Incident links are broken for some users on Enterprise Grid

Issue Summary:
From April 19, 2023 at 3:05 PM PST until April 28, 2023 at 7:51 PM PST, customers signed in with an Enterprise Grid workspace may have experienced unexpected redirect behaviour when navigating links.

We appreciate your patience as we investigated the issue. Our engineering team has implemented a fix to resolve the routing behaviour; however, please reach out to if you continue to experience any trouble.

10:09 PM PST

Some users on Enterprise Grid are reporting incorrect routing when accessing links. Users are finding themselves at an incorrect landing page. We're looking into this and will share an update once we have more information.

Thank you for your patience.

5:01 PM PST

Services affected