Tuesday May 16, 2023

Issue Summary:

On May 16, 2023, from 8:17 AM PDT to 5:30 PM PDT, some users were unable to set custom reminders via the "remind me about this message" prompt on desktop and mobile. We’ve rolled back the code that caused this issue which will resolve this automatically for affected users. We appreciate you bearing with us while we investigated.

8:12 PM PST

We've identified the issue and deployed a fix. Users do not need to take any actions, the fix will apply automatically. We appreciate your patience and apologies again for the trouble.

8:06 PM PST

We've identified the issue and are working on a fix. We will update you when we know things are working properly once more.

4:19 PM PST

Some users are reporting that they are not able to set custom reminders from the "remind me about this message" prompt on desktop and mobile. We are currently investigating and will provide updates as we know more. Thanks for your patience!

4:10 PM PST