Thursday June 15, 2023

Incident

Some users may notice slow performance throughout Slack

Issue summary:

On June 15, 2023 from 8:10 AM PDT to around 8:20 AM PDT, some users may have experienced slow performance and errors while loading conversations, sending messages and taking other actions in Slack.

We traced the issue to a recent code change which caused connection failures. We reverted this change and all affected functionality should be restored for users. Thank you for your patience while we resolved this issue.

4:28 PM PST

The issue with slow performance should be resolved. Users may need to refresh the Slack app to see the changes (press Command/Control + Shift + R).
Thank you for your patience while we looked into this.

2:20 PM PST

We’re making progress on resolving the issue, but we don’t have any new information to share at this time. We’ll keep you posted as soon as we have an update, thanks for sticking with us.

10:22 AM PST

We’ve identified the cause of the issue and we’re working towards a resolution. Thank you for your continued patience.

9:38 AM PST

Some users may experience slow performance throughout Slack which may affect their ability to load channels, amongst other features. We’re investigating and we’ll provide another update as soon as we have more information to share. Apologies for the disruption in the meantime.

8:59 AM PST

Services affected

Connectivity

Messaging

Files

Search

Status

Incident