Thursday July 13, 2023

Issue Summary:
On July 13, 2023 between 12:19 PM PDT and 12:36 PM PDT, some users encountered errors which led to being unable to load threads, send DMs, joining channels, and accessing Slack overall.

This issue was a result of a failed host in our database infrastructure. We quickly replaced this host, fixing the problem for all impacted users.

Users should no longer be experiencing any trouble accessing Slack.

2:25 PM PST