Friday July 21, 2023

Issue Summary:
From 2:46 PM PDT to 6:44 PM PDT on July 21, 2023, some users were unable to unarchive channels to which they belonged.
We determined that a recent code change caused this issue. We reverted the code change and the issue was resolved.

3:19 PM PST

We’ve resolved the issue with missing unarchive option for channels. You may need to reload Slack (Command/Ctrl + Shift + R) in order for the fix to be reflected on your end. Thank you very much for your patience while we worked on getting this fix out the door.

2:44 AM PST

We have identified a possible cause for the missing unarchive option for channels. We are pushing a fix and will update once we have confirmation that this option is working again.

4:04 PM PST

Some users are missing the option to unarchive private channels. We're actively looking into this, and we'll report back as more information becomes available.

3:07 PM PST

We’ve identified the cause of this issue. Any users encountering a REB9FC2A4F43 error can reload Slack (Command/Ctrl + Shift + R) in order to resolve this error. Thank you for your patience while we sorted out this issue.

9:12 AM PST

A small number of users reported encountering an REB9FC2A4F43 error when attempting to load user profiles.
Our engineers have rolled back a change that we believe could be the cause. Affected users should reload their app and reach out to feedback@slack.com if the issue persists.

8:57 AM PST

We’re looking into an issue impacting user profiles and we’ll let you know as we learn more. Thank you for bearing with us in the meantime.

8:24 AM PST