Friday July 21, 2023


Some user unable to load profiles

We’ve identified the cause of this issue. Any users encountering a REB9FC2A4F43 error can reload Slack (Command/Ctrl + Shift + R) in order to resolve this error. Thank you for your patience while we sorted out this issue.

9:12 AM PST

A small number of users reported encountering an REB9FC2A4F43 error when attempting to load user profiles.
Our engineers have rolled back a change that we believe could be the cause. Affected users should reload their app and reach out to if the issue persists.

8:57 AM PST

We’re looking into an issue impacting user profiles and we’ll let you know as we learn more. Thank you for bearing with us in the meantime.

8:24 AM PST

Services affected