Wednesday August 16, 2023

Issue Summary:
Beginning August 16th 2023 at 11:00 AM PDT, some Android users signing into the Slack via Microsoft Intune and Microsoft Edge, saw the error "For reasons unknown, we were unable to sign you into your workspace" or "Drat, your login didn't work".

We found the error is related to a web redirect issue with Slack and Microsoft Edge.

We'll work to fix this internally through a bug ticket that has been filed as a result of this incident. Though we haven't resolved this issue yet, we will provide further updates through customer support tickets with the impacted users.

2:00 PM PST

Going forward, we’ll continue working on this as a bug that we’ll track internally. If you’re still experiencing this behavior, please reach out to us at feedback@slack.com.

1:02 PM PST

Going forward, we’ll continue working on this as a bug that we’ll track internally. If you’re still experiencing this behavior, please reach out to us at feedback@slack.com.

1:02 PM PST

We're still actively investigating this issue, but we don't have any new information to share at this time. We’ll let you know as soon as we have an update. Thank you for continuing to bear with us in the meantime.

4:25 PM PST

We’ve identified the cause of this issue and we’re working on getting a fix out as soon as possible. We’ll be back once we have another update to share.

2:59 PM PST

Our investigation into this issue remains a priority. We’ll share an update as soon as it’s available. Thank you for your continued patience.

7:29 PM PST

Some Android users may be experiencing issues when logging in to Slack via Microsoft Intune and the Edge browser.

We're looking into this and we'll report back as more information becomes available.

11:20 PM PST