Monday August 21, 2023

Issue summary:
On August 21, 2023 from 3:33 PM PDT to around 5:41 PM PDT, customers using the iOS app may have experienced issues sending messages.

A code change inadvertently introduced an error in our message validation logic, preventing the iOS app from sending messages on a first attempt. Some customers may have been able to resend messages successfully.

We identified and reverted the culprit code change, resolving the issue for all affected customers.

9:22 PM PST

We've resolved the issue and everyone should be able to send messages from the iOS app as normal once more. We appreciate your patience while we sorted this out.

5:29 PM PST

Some iOS users are encountering an error when sending messages from Slack. We're actively looking into this, and we'll report back within 30 minutes with an update. Thank you for bearing with us in the meantime.

5:04 PM PST