Friday September 8, 2023

We've determined this issue impacts a small subset of admins on Enterprise Grid. We'll work to fix this internally, and provide further updates through customer support tickets. We apologize for any disruptions to your day.

12:42 PM PST

Some Enterprise Grid customers are encountering missing direct messages (DMs) in Single User Exports. We're actively looking into this, and we'll report back as more information becomes available.

11:59 AM PST