Wednesday September 27, 2023

Incident

Create app on api.slack.com/apps not working

Issue summary:
On September 27, 2023 from 9:01 AM PDT to 12:32 PM PDT, some users experienced issues when attempting to create or edit custom apps on https://api.slack.com/apps, including seeing a "404 error" on this website.

We traced this back to a recent change that removed a function necessary for rendering a documentation page associated with the website.

We reverted the change, restoring the documentation page rendering component on https://api.slack.com/apps. Users should no longer have issues creating or editing custom apps and accessing this website.

Note: Due to an internal tooling error, we initially reported the times in this summary in UTC, but labeled with PDT. We have corrected this mistake and apologize for any confusion caused.

2:54 PM PST

We’ve released a fix and users can create an app or workflow in their workspace once again.
We appreciate your patience while we sorted this out.

6:06 PM PST

We’re investigating a problem with creating apps on https://api.slack.com/apps. We’ll be back with another update as soon as we have more information to share.

12:02 PM PST

Services affected

Apps/Integrations/APIs

Status

Incident