Wednesday January 31, 2024

Issue Summary:

On January 31, 2024 between 7:43 AM PST and 8:27 AM PST, some users were unable to load threads and send messages.

We traced the issue to a backend failure and immediately implemented a change which fixed the issue for all affected users.

We apologize for any disruption to your work day and appreciate your patience while we resolved the issue.

10:14 AM PST

We've resolved the issue with threads not loading. Through our investigation, we determined that some users may have also experienced issues sending messages or loading channel content, users should no longer be experiencing trouble.

Thank you very much for your patience while we worked on getting this fix out the door.

8:50 AM PST

Some users may be experiencing issues loading threads.

We're actively looking into this, and we'll report back as more information becomes available.

We appreciate your patience in the meantime.

8:01 AM PST