Monday March 4, 2024

Issue summary:
From March 1, 2024 at 12:13 PM PST to March 4, 2024 at 7:06 PM PST, Enterprise Grid admins and owners may have experienced issues inviting members to workspaces.

We made a code change that inadvertently introduced a logic error, resulting in the incorrect workspaces being listed in the invite modal. We reverted the code change, restoring normal invite functionality for all affected users.

9:00 PM PST

Workspace Owners and Admins should no longer be experiencing any trouble inviting new users. Apologies for the trouble and thank you for your patience.

12:03 PM PST

Some customers with an admin role in Slack are reporting that when they go to invite new users through the Manage Members page (workspacename.slack.com/admin), they will select ‘Invite people’, but the popup menu displays an irrelevant workspace.

A workaround to this whilst we work on a fix, is to simply use the 'Invite people to' method within the app instead. Customers can click on their workspace name in the top-left of their app and select 'Invite people to'.

We'll be back with another update when we know more, and we apologize for any confusion this issue may cause.

5:14 PM PST

Issue summary:
On March 4, 2024, from 4:18 PM PST until 10:17 PM PST some users experienced an issue when sharing their screen during a huddle. Attempting to share their screen would fail without any error or warning.

An incorrect piece of code was identified as the cause of the screen share issue. We safely reverted the problematic code, resolving the issue that users experienced. To capture the fix, a hard refresh (by pressing Cmd/Ctrl + Shift + R) may be required.

9:41 AM PST

We’ve rolled out the fix and huddle screen sharing is now working as expected. If you’re still encountering any trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). Thank you for your patience while we sorted out this issue.

12:42 AM PST

We are continuing to work on getting a fix out as quickly as possible. Thank you for your continued patience.

10:21 PM PST

We’ve identified the cause of this issue and we’re working on getting a fix out as soon as possible. We’ll be back once we have another update to share.

9:36 PM PST

We’re still investigating issues with screensharing in huddles. No additional information to share just yet, but we’ll keep you posted as soon we have an update.

9:04 PM PST

We’re investigating reports that some customers are unable to share their screen during a huddle. We’re on the case and will provide another update once we have more details to share. Thank you for bearing with us in the meantime.

8:32 PM PST