Tuesday April 30, 2024
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Incident
Legacy webhook integrations may be failing for some users
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Issue summary:
On April 30, 2024 from 10:00 AM PDT to 9:00 PM PDT, custom integrations that relied on our legacy Slackbot webhook to send messages were failing for some customers.
We determined a recent code change inadvertently caused these integrations to return a "no_team" error, rather than the correct message content. We reverted the code change responsible, which resolved the issue for all users.
11:44 PM PST
We have resolved the issue, and legacy webhook integrations should be functioning as normal once again.
Thank you for bearing with us.
Note: We determined that this only affected legacy webhook integrations, and we've updated our previous post and the incident title to better reflect that.
9:39 PM PST
Some users may be experiencing issues with legacy webhook integrations within Slack. We're investigating and will let you know as soon as we know more. We appreciate your patience in the meantime.
7:14 PM PST
Features affected
Apps/Integrations/APIs
Status
Incident