Tuesday April 2, 2024


Users receiving error when clicking on workflows

Issue summary:
From April 1, 2024 at 5:13 PM PDT to April 2, 2024 at 12:36 PM PDT, some users experienced errors when submitting legacy workflows.

A code change inadvertently introduced a logic error that sometimes resulted in an undefined workflow attribute. This caused affected workflows to crash, leading to an error message.

We corrected the logic error, resolving the issue for all affected legacy workflows.

9:02 PM PST

Customers should no longer be experiencing any trouble using workflows. Apologies for the trouble and thank you for your patience.

1:43 PM PST

We’re still looking into the cause of the workflows issue, and we’ll provide new information as soon as it’s available.

11:34 AM PST

We’re still actively investigating this issue, but we don’t have any new information to share at this time. Thanks for sticking with us as we continue to work towards a fix.

2:12 AM PST

Some customers are reporting they're receiving an error message, 'REB1136755D0' when submitting workflows. We're investigating and will let you know as soon as we know more.

12:08 AM PST

Services affected