Monday June 17, 2024

Issue summary:
From June 17, 2024, around 9:00 AM until 4:14 PM PDT, users experienced unexpected behaviors that prevented them from completing certain administrative actions, such as transferring workspace ownership, updating workspace retention settings, or reinstalling apps from the Slack App Directory.

We traced this back to an issue with our webpage UI code that prevented certain web elements from appearing or loading properly. These elements would prevent the action from completing. The problematic code was identified and we rolled out a fix to restore the full functionality of these pages.

3:16 PM PST

We have deployed a fix and the affected administrative pages should function normally once more. You may need to refresh your browser tab to fetch the fix.

Thank you for bearing with us. If you have any further trouble, please let us know at feedback@slack.com.

7:56 PM PST

We have determined that the page loading issue is due to unexpected user interface (UI) behavior, specifically dialog boxes not rendering properly on legacy Slack pages. This is affecting the ownership transfer and integrations pages.

We are currently working on a fix and we'll be back with another update once we have news to share.

2:20 PM PST

Some users are experiencing issues with page loading while trying to complete ownership transfers. We're actively looking into this, and we'll report back as more information becomes available.

11:43 AM PST