Monday August 19, 2024
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Notice
Issues creating new support tickets via email
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This issue has now been resolved. Users can continue to contact our support via feedback@slack.com, with /feedback within Slack or through the contact form here: https://slack.com/help/requests/new Existing tickets are available in the help portal here: https://my.slack.com/help/requests Thank you again for bearing with us in the meantime.
3:35 AM PST
An upstream issue is affecting email delivery to our feedback@slack.com support address, preventing the creation of new tickets and the delivery of user replies to existing email tickets. You can still reach our support team with /feedback within Slack or through the contact form here: https://slack.com/help/requests/new Existing tickets are available in the help portal here: https://my.slack.com/help/requests We are monitoring the situation closely and will provide updates as soon as we have more information. Thank you for bearing with us.
9:00 PM PST
Status
Notice