Monday August 19, 2024

This issue has now been resolved. Users can continue to contact our support via feedback@slack.com, with /feedback within Slack or through the contact form here: https://slack.com/help/requests/new

Existing tickets are available in the help portal here: https://my.slack.com/help/requests

Thank you again for bearing with us in the meantime.

3:35 AM PST

An upstream issue is affecting email delivery to our feedback@slack.com support address, preventing the creation of new tickets and the delivery of user replies to existing email tickets.

You can still reach our support team with /feedback within Slack or through the contact form here: https://slack.com/help/requests/new

Existing tickets are available in the help portal here: https://my.slack.com/help/requests

We are monitoring the situation closely and will provide updates as soon as we have more information. Thank you for bearing with us.

9:00 PM PST