Tuesday August 27, 2024

Issue summary:
On August 27, 2024, from 3:16 PM PDT to 4:09 PM PDT, a change in the backend Slack web service caused the Android app to fail to boot when connecting to Slack servers.

The problems were detected by Slack internally. We rolled back a deploy to mitigate the issue for customers, resolving the issue at hand.

We apologize for any disruption this caused our Android app users.

7:42 PM PST

We’ve resolved the issue and users should no longer be experiencing crashes on Android. Thank you for your patience while we worked to get this fixed.

4:45 PM PST

We've determined that users running version 24.06.20 or higher of our Android app may be experiencing crashes upon launching Slack. We'll continue providing updates as we learn more, and we apologize for the inconvenience in the meantime.

4:15 PM PST

Users on Android may be experiencing crashes. We are currently investigating and will be back with another update as soon as we have more information to share.

4:01 PM PST