Monday October 7, 2024

Issue summary:
From Friday, October 4th, at 3:10 PM PDT until Monday, October 7th, at 9:55 AM PDT, users encountered error code "REBBB58853E3" when they attempted to expand bulleted lists in Slack AI channel recaps.

We traced the issue to a recent change in backend logic that introduced errors when loading content within bulleted recaps.

A fix was deployed to correct the logic which resolved the issue for all users.

11:36 AM PST

We resolved the issues with channel recaps. Affected users should refresh their Slack app (Cmd/Ctrl + Shift + R) to receive the fix. We apologize for any disruptions to your day.

9:55 AM PST

Some users have reported an error REBBB58853E3 when viewing channel recaps.

We're working hard to resolve the issue. We'll be back with an update when we have more information.

6:37 AM PST