Monday October 7, 2024
Incident
Some users are seeing a channel recap error: REBBB58853E3
Issue summary: From Friday, October 4th, at 3:10 PM PDT until Monday, October 7th, at 9:55 AM PDT, users encountered error code "REBBB58853E3" when they attempted to expand bulleted lists in Slack AI channel recaps. We traced the issue to a recent change in backend logic that introduced errors when loading content within bulleted recaps. A fix was deployed to correct the logic which resolved the issue for all users.
11:36 AM PST
We resolved the issues with channel recaps. Affected users should refresh their Slack app (Cmd/Ctrl + Shift + R) to receive the fix. We apologize for any disruptions to your day.
9:55 AM PST
Some users have reported an error REBBB58853E3 when viewing channel recaps. We're working hard to resolve the issue. We'll be back with an update when we have more information.
6:37 AM PST
Status
Incident