Wednesday October 30, 2024

Summary

From approximately 4:11 PM PDT to 4:13 PM PDT on Wednesday, October 30, 2024, some users experienced issues with essential functions like loading, connecting, and sending messages in Slack.

A recent backend change was intended to improve traffic and error handling. However, an unexpected configuration change during the rollout led to a temporary spike in connection errors.

We observed automatic recovery from the configuration change, which restored functionality to affected users. However, we reverted the problematic code that initially caused the issue.

1:22 PM PST

Resolved

The connectivity issue that some users experienced is now resolved. We apologize for any disruptions to your day.

4:40 PM PST

Investigating

We're investigating reports of connectivity trouble in Slack. We're on the case and will provide an update once we have news to share.

4:21 PM PST