Monday January 27, 2025

Incident

Some users may be having trouble adding members to group DMs

incident done Summary

On January 27, 2025 from 3:00 AM PST to 9:45 AM PST, some users may have received error messages when attempting to add users to group DMs.

While we initially investigated this as a separate issue, we have now determined that this was a direct result of another incident. Please find more information here: https://slack-status.com/2025-01/710d9d22c424e053

Feb 5, 5:13 AM UTC

Update

We've determined the issue with adding users to group DMs is related to the same issue that we've shared here: https://slack-status.com/2025-01/710d9d22c424e053. We apologize for any confusion and will continue posting updates there, you may follow along by navigating to that link.

Jan 27, 5:18 PM UTC

Investigating

We’re investigating an issue with adding members to group direct messages and we’ll let you know as we learn more. 

Thank you for bearing with us in the meantime.

Jan 27, 3:10 PM UTC

Features affected

Messaging

Status

Incident