Thursday January 23, 2025

Incident

Intune App for Android crashing

Summary

Issue Summary:
From 12:15 PM PST on January 15, 2025 to around 11:59 PM PST on January 24, 2025, some users may have experienced crashes in the Slack for Intune app on Android devices. In particular, the app may have crashed when accessing the Activity tab.

We determined that a particular code change specific to version 25.01.30 of the Slack for Intune Android application was triggering crashes when users tried to view the Activity tab.

We prepared a fix and packaged it for release as app version 25.01.31, then submitted this update to the Google Play Store. Once the update moved through the standard Google Play Store review process, the fix became available to all impacted users.

3:32 PM PST

Resolved

We have completed rolling out the fix, please update to the latest app version in the Google Play Store.

Thank you again for bearing with us in the meantime

5:22 PM PST

Update

We're currently rolling out the fix, please update to the latest app version in the Google Play Store.

3:35 AM PST

Update

Our efforts to release the fix is still ongoing. We appreciate your patience as we sort this out and will be back with another update soon.

12:18 PM PST

Cause Identified

We have identified the issue and are working on releasing a fix. This fix will take some time to roll out, and we'll keep you posted as soon as we have more information.

Thank you for bearing with us.

5:59 PM PST

Investigating

We are currently investigating reports of our Intune App for Android crashing when users tap the Activity tab. We'll be back with another update as soon as we know more.

4:05 PM PST

Features affected

Connectivity

Status

Incident