Tuesday January 28, 2025

Incident

Some users may see Threads in their sidebar bolded indicating new content

Summary

On January 28, 2025 from 5:50 AM PST to 9:31 AM PST, some users may have experienced issues loading threads, or may have seen their Threads view bolded despite having no new messages.

After thorough investigation, we have established that this issue resulted from another incident. Please find more information here: https://slack-status.com/2025-01/710d9d22c424e053

9:16 PM PST

Resolved

We have pushed a fix for this issue and it should now be resolved. Refreshing your browser or desktop app should clear any accidental bolding. Thanks for bearing with us!

1:53 PM PST

Cause Identified

We've identified a cause and are working to resolve the issue fully. We appreciate your patience as we work to get things back in order.


11:06 AM PST

Investigating

We’re still actively investigating this issue, but we don’t have any new information to share at this time. Thanks for sticking with us as we continue to work towards a fix.

10:50 AM PST

Investigating

Users may see Threads bolded in their sidebar indicating new content when there is no new content. We’re investigating and will let you know as soon as we know more. We appreciate your patience in the meantime.

6:30 AM PST

Features affected

Messaging

Notifications

Status

Incident