Monday January 6, 2025

We have deployed a fix to resolve the badging issues and your notifications should now be functioning as expected. If you have any further trouble, please write to us at feedback@slack.com. 

Thank you for sticking with us while we worked on this. We very much appreciate your patience and understanding.

9:09 PM PST

Our efforts to fully resolve this issue is still ongoing. While we haven't resolved this yet, we will provide further updates directly through support tickets with impacted users.

If you’re experiencing this behavior, please reach out to us at feedback@slack.com. We apologize for the trouble and appreciate your patience as we sort this out.

12:58 PM PST

We've identified the cause of the badging issues with older DMs and are working on a fix.

There are additional behaviors related to the badging issues with these DMs that we are investigating and working to restore full functionality. Other notifications, such as app icon badges, sounds, and banners, may still be functioning properly. We appreciate your patience and will share updates as our work continues.

3:43 PM PST

We believe we may have isolated the cause of problem and we’re focused on getting Slack working again as soon as possible. We'll continue to surface any new updates as they come in. 

11:54 AM PST

Our investigation is still ongoing, we'll be back with another update once we have news to share. We appreciate your continued patience as we sort this out.

3:33 PM PST

We are continuing to investigate this issue, but we don’t have any new information to share at this time. We’ll be back when we have some new information to share with you. Thank you for your patience! 

12:45 PM PST

Some users may be experiencing issues with their sidebars not being badged/bolded for new DMs and channel notifications. 

We’ll be back with another update as soon as we have more information to share. 

9:48 AM PST