Tuesday February 11, 2025
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Incident
Custom emoji not loading
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We resolved the issue users were experiencing with recently uploaded emoji loading in Slack. We apologize for any disruptions to your day and appreciate your patience as we sorted this out.
3:11 PM PST
The emoji issue appears to be limited to very recently uploaded custom emoji. We have identified a few delayed backend processes as a possible cause.
We have restarted these processes and though they are now updating correctly we will monitor to ensure that emoji are loading as the changes deploy.
4:05 PM PST
We are receiving reports from users that custom emoji are not loading. We are looking in to this and will report back when we have more information.
1:43 PM PST
Features affected
Messaging
Status
Incident