Monday February 3, 2025

Incident

Signing in with Google and Workflows linked to Google actions may be failing for some customers

incident done Summary

From 12:47 AM PST on January 31, 2025 to around 12:22 PM PST on February 3, 2025, some users may have experienced issues using 'Sign in with Google' or 'Sign in with Apple' to access their workspaces. 

We made a code change that inadvertently introduced an encoding error in these authentication requests. We identified the change that introduced the problem and rolled it back, resolving the issue for all impacted users.

6:02 PM PST

Resolved

We've resolved the issue, and all impacted customers should now be able to access Slack and Workflows with Google steps. You may need to reload Slack (Cmd/Ctrl + Shift + R) to see the fix on your end. We’re so sorry again for any trouble this caused. 

1:00 PM PST

Investigating

Users may be experiencing an error when signing in to Slack using Google. Additionally, Workflows with steps that write to Google Sheets may also be failing. We are investigating and will provide another update once we have more details to share. We’re sorry for the inconvenience.

11:35 AM PST

Features affected

Connectivity

Workflows

Status

Incident