Sunday February 16, 2025

Summary

From 9:00 AM PST on February 14, 2025 to 4:30 PM PST on February 19, 2025, iOS users with Slack set to a non-English language were unable to set a default status and may have also encountered intermittent issues setting custom statuses.

We identified that a recent code change had resulted in localized emoji names being returned to our systems in error, which was causing status updates to fail.

We deployed a fix in version 25.02.30, which should be available to all users via the Apple App Store shortly.

9:51 PM PST

Resolved

A fix is set to roll out that resolves the issue some users on iOS are experiencing when attempting to set their user status. This fix will be included in an upcoming iOS release, Slack version 25.02.30, that will begin to reach users later this week. Affected users may also enable automatic updates so their app receives the fix automatically, once it's made available in the App Store.

In the meantime, it's recommended that affected users defer to the '/status' command in a channel to update or set their user status as a temporary workaround.

3:40 PM PST

Update

Our investigation is still ongoing, but we're getting closer to identifying the root cause. We'll be back with another update once we have news to share.

10:41 AM PST

Investigating

Users on iOS with a non-English app language may be experiencing issues setting the default status. We are investigating and will provide updates as soon as we have more information. Thank you for your patience.

6:19 PM PST