Monday February 3, 2025

Incident

Some users may be having trouble loading threads and notifications.

Summary

On February 3, 2025 from 7:13 AM PST to 8:54 AM PST, some users may have experienced delayed notifications or issues loading threads while using Slack.

A recent code change inadvertently increased load on our servers, resulting in intermittent loading errors and notification delays.

We rolled back the code change, resolving the issue for all impacted users.

8:52 PM PST

Resolved

We’ve resolved the issue some users were experiencing with stuck threads and notifications. 

 We appreciate your patience while we sorted this out. 

9:23 AM PST

Investigating

We’re investigating a problem with stuck threads and notifications. 

We’ll be back with another update as soon as we have more information to share. 

9:00 AM PST

Status

Incident