Tuesday February 4, 2025

Incident
Issues with mobile notifications for Slack Connect channels

On January 29, 2025 from 7:05 PM PST to February 4, 2025 at 9:30 PM PST, some users did not receive mobile notifications for new messages in Slack Connect channels.
A recent change caused a regression that impacted mobile notification preferences, but only for conversations that connected multiple teams.
Once we identified the code responsible for the issue, we deployed a fix that resolved the problem for all affected users.
1:21 PM PST
We’ve released a fix and all impacted features are up and running once again. We appreciate your patience while we sorted this out.
11:01 PM PST
Customers using the 'All new messages' notification preference may not be receiving mobile notifications for Slack Connect channels as expected. We apologize for the trouble. We're on the case.
8:00 PM PST
Features affected
Notifications
Status
Incident