Tuesday February 4, 2025

Summary

On January 29, 2025 from 7:05 PM PST to February 4, 2025 at 9:30 PM PST, some users did not receive mobile notifications for new messages in Slack Connect channels.

A recent change caused a regression that impacted mobile notification preferences, but only for conversations that connected multiple teams.

Once we identified the code responsible for the issue, we deployed a fix that resolved the problem for all affected users.

Feb 5, 9:21 PM UTC

Resolved

We’ve released a fix and all impacted features are up and running once again. We appreciate your patience while we sorted this out. 

Feb 5, 7:01 AM UTC

Investigating

Customers using the 'All new messages' notification preference may not be receiving mobile notifications for Slack Connect channels as expected. We apologize for the trouble. We're on the case.

Feb 5, 4:00 AM UTC