Monday February 24, 2025

Incident

Specific @-mentions like @channelname, @here and @everyone are not working on iOS app version 25.02.30

incident done Summary

From 7:19 PM PST on February 23, 2025 to 3:14 PM PST on February 24, 2025, some users may have been unable to use @here, @channel or @everyone mentions in the Slack for iOS app on version 25.02.30.

A routine code update introduced an error in the most recent version of the Slack for iOS app, which prevented these mentions from autocompleting or sending correctly.

We released a fix in version 25.02.31 (available via the Apple App Store), which resolved these issues for all impacted users.

4:47 PM PST

Resolved

We've rolled out a new version of our iOS app which includes a fix for the issue with @channelname @here or @everyone not working. If you're still experiencing this issue, updating to the latest version of Slack (25.02.31) via the Apple App Store should get you back up and running. Thank you for your patience while we worked to get this fixed. 

3:33 PM PST

Cause Identified

We’ve identified the cause of this issue and we’re working on getting a fix out as soon as possible. 

We’ll be back once we have another update to share. Thank you for your continued patience. 

9:39 AM PST

Investigating

Some users on the latest iOS app version: 25.02.30, have reported not being able to use @channelname @here or @everyone to notify these user groups in a channel. 

We apologize for the inconvenience and will report back as more information becomes available.

7:54 AM PST

Features affected

Messaging

Notifications

Status

Incident