Thursday March 27, 2025

Update

We're continuing to investigate the issue with email delivery. More updates to be shared as they're made available.

Please add the proper Slack domains to any allowed lists and continue to check your spam/junk folders.

12:19 PM PST

Update

Our investigation with this issue is still ongoing, but we don't have any new updates to provide. Once we know more, we'll be back with another update.

We still recommend checking your junk/spam folders for any missed emails and to add the proper Slack domains to your allowed lists.

10:51 AM PST

Investigating

Some users may find that their confirmation code emails are inadvertently landing in their junk/spam folders, or are otherwise not being delivered to their inboxes as expected. We are investigating and we'll provide another update as soon as we have news to share.

In the meantime, please check your junk/spam folders for these emails, and add @slack.com and @slack-mail.com to your trusted senders/contacts list. We apologize for the disruption to your work.

7:29 PM PST