Monday April 14, 2025

On April 14, 2025, from 12:54 PM PDT to 3:32 PM PDT, users may have experienced issues with elements such as images, icons, buttons, and other media not loading properly or displaying incorrectly in Slack and on slack.com (including admin pages).

We traced this back to a recent code change that unexpectedly introduced styling issues for certain web & client elements. We reverted the problematic code and rolled out a forward fix, resolving the issue for all affected users.

4:50 PM PST

The issue with loading some elements on slack.com pages or the Slack app has been resolved. We appreciate your patience as we sorted this out and apologies for any disruption to your workday.

3:47 PM PST

Some affected elements should be loading correctly in Slack and on slack.com again, but we're still noticing some unexpected formatting with highlighting or buttons in admin pages. We'll provide another update as soon as we have more information to share. 

3:09 PM PST

Users should no longer be having issues loading elements in Slack and on slack.com, but some users may still be seeing unexpected formatting with highlighting or buttons in some admin pages. We’re continuing to investigate and will be back with another update once we know more.

2:37 PM PST

We're seeing signs of recovery and users may notice elements loading as expected upon a refresh of the webpage they're on or their app (Cmd/Ctrl + Shift + R). We'll be back with another update once we're sure things are back to normal. Thanks for bearing with us in the meantime.

2:10 PM PST

We're investigating reports of issues loading elements such as images, icons, and other media in Slack and on slack.com (including admin pages). We'll be back with another update once we have news to share.

1:47 PM PST