Sunday June 8, 2025

This issue is now resolved for all users.

• Current status and recent actions taken: The fix we implemented has continued to show consistent improvement in our health metrics. Users should no longer be experiencing trouble connecting to or loading items in Slack.
• Scope: This was not affecting any specific region, but a percentage of users may have been affected globally.
• Previous impact to end users: Users experienced issues loading content in Slack, particularly threads and the Activity view
• Required resolution steps: Any user experiencing any symptoms should reload their Slack App/Webapp using Command + Shift + R on Mac or Ctrl + Shift + R on Windows/Linux

We apologize for any disruptions to your day.

5:08 AM PST

Our work on this issue is still ongoing.

• Current status and actions being taken: After deploying our fix for this connectivity issue, we've continued to see the error rates reduce and successful connections returning.
  We'd recommend to please try reloading Slack (**Command + Shift + R** on Mac or **Ctrl + Shift + R** on Windows/Linux) to see this fix.

Our team continue to monitor the connection progress and will update further when the incident has been confirmed to be resolved.

3:13 AM PST

Our work on this issue is still ongoing.

• Current status and actions being taken: We’ve figured out the cause of this connectivity issue and have deployed a fix. We’re working to get things back to normal. 
  We recommend reloading the Slack App/Webapp (**Command + Shift + R** on Mac or **Ctrl + Shift + R** on Windows/Linux) to see this implemented fix.

We'll provide another update in 30 minutes until impact is resolved for all users.

2:37 AM PST

Our work on this issue is still ongoing.

• Current status and actions being taken: We have identified the cause of these connectivity issues and are actively reviewing potential fixes. Our investigation is still ongoing at this time.

We'll provide another update in 30 minutes until impact is resolved for all users.

2:06 AM PST

Our work on this issue is still ongoing.

• Current status and actions being taken: We are still trying to pinpoint the cause of these connectivity issues, but we’re focused on getting things back to normal as quickly as we can. We apologize for the continued trouble.

We'll provide another update in 30 minutes until impact is resolved for all users.

1:34 AM PST

The work on this issue has been ongoing, but we've increased its urgency.

No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. We apologize for the continued trouble.

We'll provide updates every 30 minutes until the impact is resolved for all users.

12:55 AM PST

We’re still actively investigating this issue, but we don’t have any new information to share at this time. Thanks for sticking with us as we continue to work towards a fix.

12:29 AM PST

No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. We'll provide another update in 30 minutes.

11:56 PM PST

Some users may be experiencing issues loading content in Slack, particularly threads and the Activity view. We're on the case and we'll be back with an update in 30 minutes. 

We apologize for the disruption to your work.

11:25 PM PST