Friday June 6, 2025

Update

We’re making progress in our investigation & hope to have a fix out the door soon. We’ll continue to provide updates when new information becomes available.

5:00 PM PST

Update

No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. Affected users can continue refreshing their Slack app or clicking the "Join Channel" button an additional time as a temporary workaround. We apologize for the continued trouble.

1:19 PM PST

Update

Our investigation is still ongoing, but we've determined that affected users do properly receive channel membership though, their Slack app (mobile, desktop, or web browser) may not reflect the change correctly. This causes the banner containing the "Join Channel" button to remain for only some channels.

We've also received reports from some users that hard refreshing their desktop app or web browser (Cmd/Ctrl + Shift + R) or clicking the "Join Channel" button an additional time may resolve the issue.

We'll be back with another update once we have news to share. Thanks for bearing with us while we get this sorted.

11:00 AM PST

Investigating

We're investigating reports of the "Join Channel" button persisting for some users after they become channel members. This is only happening in some channels. We'll be back with an update once we know more information.

9:16 AM PST