Monday July 28, 2025

Incident

Trouble with Managing Installed Apps

incident done Summary

On July 28, 2025, from approximately 9:21 AM PDT to 5:58 PM PDT, some app managers experienced an issue preventing them from managing integrations and applications within their workspaces. When attempting to use the "Manage" button on the integrations page, an error message was displayed.

We traced this back to a recent change that introduced an error due to an undefined property within the buttons logic. We rolled back the problematic change, restoring functionality to all users.

9:43 AM PST

Resolved

The deployment of the fix occurred ahead of schedule and is now complete. After a period of monitoring, we can confirm that the issue is now resolved and users should be able to manage installed apps as normal. Thank you for your patience and we apologize for any inconvenience this may have caused.

6:36 PM PST

Cause Identified

We have identified a potential pull request as the cause of the issue, and are working on a fix which should be deployed in the next 1-2 hours. We’ll provide an update once the fix is deployed or sooner once more information becomes available. Thank you for your continued patience.  

5:38 PM PST

Investigating

We are currently investigating issues where users may not be able to perform some actions related to managing installed apps. We'll provide an update in 30 minutes or sooner once more information becomes available. We appreciate your patience as we work through this. 

4:43 PM PST

Features affected

Apps/Integrations/APIs

Search

Status

Incident