Wednesday July 2, 2025

Update

Our work to fully resolve the search functionality in our API documentation (at https://api.slack.com) is still ongoing. We'll be back with another update once we have news to share. We thank you for your patience in the meantime.

We've also adjusted the title of this incident to provide clarification.

10:20 AM PST

Cause Identified

We’ve identified the cause of the issue and implemented a partial fix. Users signed into a Slack workspace should now be able to search the API documentation as expected. 
We’re continuing to work towards a full resolution, and users who are not currently signed in may still experience some issues. Restoring full functionality for all users remains our top priority. 

We apologize for the inconvenience and will report back as additional information becomes available

10:56 PM PST

Update

Further investigation confirms that the search functionality errors are isolated to api.slack.com. General search across Slack continues to function as expected. 
Our team remains actively engaged and is exploring all possible solutions to resolve the issue as quickly as possible.

We’ll continue to provide significant updates as additional information becomes available.

10:09 PM PST

Investigating

We’re currently investigating an issue affecting the search functionality on api.slack.com. Users may encounter server errors when performing searches or accessing certain resources. Please note that our teams are actively investigating and exploring multiple paths to resolution.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

9:34 PM PST