Saturday July 26, 2025

Incident

Some users in the Philippines are unable to connect to Slack

Update

We don't have any new information on the connectivity issues in the Philippines, but we're focused on getting things back to normal as quickly as we can. Changing to a mobile device or changing networks continues to be a workaround.

Thanks for sticking with us as we continue to work towards a fix. We will provide an update as soon as we have more information.

1:22 PM PST

Update

We’ve determined that a large majority of connectivity issues appear to be related to an ISP/Backbone issue in the Philippines. Changing to a mobile device or changing networks appears to be a workaround. We are continuing to investigate.


7:06 PM PST

Investigating

We're investigating an issue impacting some users' ability to load Slack in the Asia-Pacific region. We'll share an update once we have more information, and we appreciate your patience.

5:53 PM PST

Features affected

Connectivity

Status

Incident