Wednesday July 23, 2025

Summary

From July 22, 2025, at around 3:55 PM PDT until July 23, 2025 at 1:22 AM EDT, some users may have experienced an issue with the "See more" hyperlink in long messages sent by an app or integration in Slack. Clicking this link did not expand the message for affected users.

We traced this issue back to a recent code change related to Slack Block Kit that introduced unintended behavior when rendering the hyperlink functionality. We rolled back the affected Slack version containing the problematic code, resolving the issue for all affected users. Some users may have had to hard-refresh their Slack app (Cmd/Ctrl + Shift + R) to capture the fix.

10:40 AM PST

Resolved

This issue is now resolved for all users.

• Current status and recent actions taken: We've rolled back the recent release and our "See More" button is back to normal. 
• Scope: This issue affected all customers.
• Required resolution steps: Impacted customers should be able to get things working again by using Cmd/Ctrl+Shift+R to reload the app.

We apologize for the hassle while we sorted this out, and thank you for your patience.

1:55 AM PST

Cause Identified

Our work on this issue is still ongoing.

• Current status and actions being taken: We've identified a recent change as the cause of this issue and are preparing for a rollback to resolve the issue. Thanks for your patience.

We'll be back with another update once we have news to share.

12:59 AM PST

Investigating

We’re currently investigating an issue where the "See more" button is not functioning as expected for messages from apps and integrations. Our team is actively engaged and exploring multiple paths to resolution. We truly appreciate your patience and will keep you updated as we make progress.

12:01 AM PST