Sunday August 24, 2025

Incident

Trouble Loading or Connecting to Slack

incident done Resolved

This issue is now resolved for all users.

  • Current status and recent actions taken: Manual mitigation efforts have restored the scheduled migrations. Additional capacity was also added to accommodate increased read/write throughput. The migrations are now expected to proceed as expected.
  • Scope: Users of standalone workspaces with scheduled migrations.
  • Previous impact to end users: Some of the scheduled migration windows may have overrun, and users may have experienced issues while connecting to or loading Slack.

We apologize for any disruptions to your day.

8:54 AM PST

Cause Identified

We’re still actively investigating this issue

Current status and actions being taken: We identified the cause of the issue and have initiated manual remediation efforts to restore functionality.

Estimated time to resolution: No estimated time.

Scope: Users of standalone workspaces that have a scheduled migration window.

Current impact to end users: The scheduled migration windows may overrun, and users may experience issues connecting to or loading Slack.

We'll continue to provide updates every 30 minutes until the impact is resolved for all users.
We appreciate your patience as we sort this out.

8:32 AM PST

Investigating

We are investigating an issue where some users of standalone workspaces may be experiencing issues connecting to or loading Slack. We apologize for the disruption. We are working to resolve this as our highest priority, and we'll provide another update in 30 minutes.

8:00 AM PST

Features affected

Connectivity

Status

Incident