Thursday August 28, 2025

Incident

Slack Apps displaying "We can't fully display this message"

incident done Resolved

We've resolved the issue some users were experiencing related to Slack apps/integrations displaying an error message when selecting dropdown options. Affected users may need to refresh their client (Cmd/Ctrl + Shift + R) to capture the fix. 

We apologize for the trouble, but appreciate you bearing with us as we worked to get things back in order.

8:22 AM PST

Cause Identified

We've identified the cause and are working on a fix for the Slack Apps displaying a "We can't fully display this message" error for apps that utilize drop-down options. We'll provide another update as soon as we have more news to share. We apologize for the trouble in the meantime.

7:19 AM PST

Investigating

We are investigating reports of Slack Apps displaying a "We can't fully display this message" error for apps that utilize drop-down options. Initial findings indicate this is occurring with the latest version of Slack. We'll provide another update as soon as we have more news to share. We apologize for the trouble in the meantime.

5:42 AM PST

Features affected

Apps/Integrations/APIs

Status

Incident