Friday August 29, 2025

Summary

Beginning around 1:47 PM PDT until around 10:00 PM PDT on August 29, 2025, some users experienced an issue when attempting to install a custom app/integration in Slack. When navigating through the app authorization pages, the "Allow" button would show disabled, preventing users from completing the install.

A backend logic change unexpectedly introduced some inconsistent dependencies related to how the button was being rendered for users. We investigated these dependencies and reverted the problematic code, resolving the issue for all affected users.

7:08 AM PST

Resolved

The issue with users experiencing trouble installing custom applications in Slack has been resolved. We appreciate your patience as we worked to get things back in order.

10:03 PM PST

Update

Our investigation is still ongoing, but we don’t have any news to share. We’ll be back with another update as soon as we know more. We appreciate your patience as we sort this out.

8:25 PM PST

Investigating

We're investigating an issue where some users are experiencing trouble installing custom applications in Slack. The "Allow" button on the permissions request page (OAuth) is incorrectly disabled.

We'll provide another update once we have news to share.

5:48 PM PST