Thursday August 7, 2025

Incident

Delay in Email Delivery

incident done Resolved

The issue is now resolved, and users should no longer be experiencing any trouble with emails. Apologies for the trouble, and thank you for your patience.

11:15 AM PST

Update

We’ve begun partnering with an upstream provider to help with our investigation and are waiting on additional details from their analysis. Emails are still reaching end users, but some may still be delayed. We’ll be back with another update as soon as we receive more information from our partners.

5:47 PM PST

Update

Our investigation into the email delivery delays is still ongoing. However, we've determined that this is primarily affecting users with @outlook.com, @hotmail.com, or similar email addresses. We'll  keep you posted as soon we have an update.

3:11 PM PST

Investigating

We're investigating an issue where some users are experiencing delays in receiving emails, including those related to logging in. These emails are reportedly taking up to several hours to arrive. We'll provide another update as soon as we have more news to share. We apologize for the trouble in the meantime.

2:38 PM PST

Features affected

Login/SSO

Workspace/Org Administration

Status

Incident