Wednesday September 17, 2025

Resolved

We’ve released a fix, and Slack.com is back up and running once again. We appreciate your patience while we sorted this out. 

1:27 PM PST

Update

We’re still working on deploying the new build, and don’t have any new information to share at this time. Thanks for sticking with us as we continue to work towards a fix. 

1:22 PM PST

Update

•  Current status and actions being taken: We have identified a change that is causing the issue and are preparing a new build, which will be deployed immediately once it's complete. 
•  Estimated time to resolution: We estimate the new build to be ready in 30 to 60 minutes. 
•  Scope: This issue is only impacting users who are logged in to Slack.com.
• Current impact to end users: Users who are already logged in to Slack.com are experiencing a Server Error when attempting to load the page. 
• Known workarounds: Affected users can work around this issue by launching an incognito window and logging in.

We appreciate your patience as we sort this out. 

12:54 PM PST

Investigating

We're investigating a new incident.

• Current impact to end users: Some users may experience a Server Error when attempting to load Slack.com.

We'll provide an update within 30 minutes including further details on current actions being taken.

12:41 PM PST