Monday October 20, 2025

We continue to monitor the issue as our upstream provider continues their work toward a resolution.

• Current status and actions being taken: Some users are experiencing duplicate workflow triggers and some general latency with Slack features. We're continuing to monitor health metrics and partner with our upstream provider as they work to resolve this.

We'll continue to provide updates as we have news to share. We appreciate your patience.

10:08 AM PST

We're reopening this issue as some users are beginning to report general trouble with Slack. We've determined these reports are still related to the ongoing issue with an upstream provider.

• Current status and actions being taken: We're continuing to investigate additional reports of issues with Events API, workflows, and some connectivity issues.
• Estimated time to resolution: None at this time.
• Scope: Users globally may encounter some trouble in Slack.
• Current impact to end users: Some users may encounter trouble loading or connecting to Slack, scheduled workflows triggering multiple times, or latency with Events API.
• Known workarounds: No known workarounds at this time.

We appreciate your patience as we sort this out and will be back with another update once we have news to share.

9:20 AM PST

This issue is now resolved for all users.

• Current status and recent actions taken: Our upstream partners have resolved the issue that impacted several Slack features. 
• Scope: Users globally may have experienced errors across impacted features.
• Previous impact to end users: Trouble connecting to or loading Slack, huddles, canvas, login/SSO, and receiving emails, such as those related to two-factor authentication. Users may have experienced issues loading messages, channels, or threads.
• Required resolution steps: Affected users should re-attempt any action that returned an error. It's also encouraged to hard-reload their Slack app using Cmd/Ctrl + Shift + R.

We apologize for any disruptions to your day.

4:25 AM PST

We're still working to fully resolve this issue, but continue to observe signs of recovery.

• Current status and actions being taken: We're continuing to monitor for updates from our upstream provider, but continue to see improvements in features such as huddles, login, SSO, and loading content such as messages/channels. However, we're still investigating some errors related to canvas.
• Current impact to end users: Users may see improvement with features such as huddles, logins (including SSO), and loading messages, channels, and threads. Some actions related to canvas may be successful, but this feature is still impacted as we are observing elevated error rates.

We'll be back with another update once we have news to share.

3:28 AM PST

Our work on this issue is still ongoing, but we're seeing signs of recovery.

• Current status and actions being taken: We're continuing to partner with our upstream provider to resolve the issue, but have implemented some steps to help mitigate impact. We are observing signs of recovery, but some impacted features may still encounter failures.
• Current impact to end users: Many features, including canvas, receiving emails related to logging in, SSO, huddles, and the loading of content such as messages, channels, or threads may be returning to normal, but we're still monitoring our health metrics.

We'll be back with another in 30-minutes.

2:55 AM PST

Our investigation is ongoing. We have determined that several core Slack services are currently affected by an issue originating with an upstream provider.

• Current status and actions being taken: We are continuing to investigate the full impact and are implementing necessary steps to mitigate the impact. Several features remain affected. We're continuing to partner with our upstream provider to resolve the issue.
• Estimated time to resolution: No ETA is available at this time.
• Scope: Users globally may be experiencing issues with several Slack features.
• Current impact to end users: Many features, including canvas, huddles, and the loading of content such as messages, channels, or threads, may not be working as expected. Some emails such as those related to two-factor authentication, may also have trouble delivering to users.
• Known workarounds: No known workaround at this time.

We appreciate your patience as we sort this out and will provide the next update in 30-minutes.

2:20 AM PST

Users are experiencing intermittent issues with Slack, including but not limited to sending messages, loading channels, using canvases and huddles.

We're continuing to investigate and we'll be back with an update as soon as we have more information.

1:47 AM PST

Users may be experiencing intermittent difficulties with Slack, such as loading threads and canvases, sending messages, and using huddles.

We're investigating this and we will be back with an update as soon as possible.

1:15 AM PST

We're continuing to monitor this issue as our upstream provider continues their work. We'll provide another update once we have more news to share. This issue is related to a separate incident, and you can find updates on it here: https://slack-status.com/2025-10/51d84290cf5c8e22.

10:11 AM PST

We're continuing to monitor this issue and have identified the cause is related to an upstream provider issue that is actively being worked on. We've also determined that some actions, such as huddle transcripts, are currently affected. We'll be back with another update once we have news to share.

8:25 AM PST

We're currently investigating an issue where some users remain stuck in a huddle after attempting to leave. This is related to an ongoing issue with an upstream provider. We'll share an update as soon as we have more news.

7:56 AM PST