Saturday November 1, 2025

Incident

Issue with Files endpoint, SlackAI, Search, Messaging, and SlackConnect functionality

incident done Resolved

At approximately 08:00 UTC on November 1, 2025, some users may have experienced issues with the Files endpoint, SlackAI, Search, Messaging, and Slack Connect functionality. The issue was caused by a database job that resulted in high CPU utilization on the database. Stopping this job reduced CPU usage to within threshold limits, which resolved the issue. The issue was resolved at 09:36 UTC. 

3:47 AM PST

Features affected

Files

Connectivity

Search

Messaging

Status

Incident