Monday December 15, 2025

Resolved

This issue is now resolved for all users.

• Current status and recent actions taken: This incident is considered all clear and required no action to be taken by Slack to alleviate the problem.
• Scope: We have determined that this issue was related to an incident experienced by the vendor, and it is now resolved.
• Previous impact to end users: Users experienced issues when attempting to trigger a workflow using the Jira Cloud connector.
• Required resolution steps: No additional steps are necessary.

We apologize for any inconvenience this may have caused to your day.

1:51 PM PST

Update

Our work on this issue is still ongoing.

• Current status and actions being taken: Jira Cloud workflow connector is experiencing failures where Get Domain URL and List Atlassian Domains API calls are running into '500 errors'.
• Create issue functionality is also failing with '400 errors'.
• The investigation into the cause of these errors is ongoing.

We'll be back with another update as soon as we have news to share.

10:25 AM PST

Investigating

Users may experience issues when attempting to trigger a workflow using the Jira Cloud connector. We're investigating and will let you know as soon as we have more information.

9:14 AM PST