Wednesday February 18, 2026

Incident

Users unable to access Slack using various browsers

incident done Resolved

Current status and recent actions taken: Further investigation of this issue has determined that Slack systems and services are operating within specifications and that the issue is due to a conflict with some antivirus applications.
Scope: Some users may have experienced issues accessing Slack services via their web browser due a conflict with their antivirus.
Required resolution steps: Users should add their Slack workspace URL to the trusted URLs in their antivirus application.

We apologize for any inconvenience this brought to your day.

4:24 PM PST

Update

We've identified that users can add their Slack workspace URLs to the trusted URLs in their antivirus application as a viable workaround.


Thanks for sticking with us as we continue to investigate. We'll provide an update as we learn more.

11:57 AM PST

Update

 We're continuing to investigate this issue. We'll keep you updated as we learn more. 

5:24 PM PST

Investigating

We've identified that the issue isn't unique to Chrome, and that the conflict with antivirus software can occur across multiple browser versions. Thanks for sticking with us as we continue to investigate. 

4:26 AM PST

Investigating

We're aware of an issue where users using specific antivirus software can't access Slack while using a Chrome browser. As a result, users may encounter connection errors preventing them from logging in or accessing their Slack workspaces. We're investigating the cause of this connectivity issue. We'll provide an update as soon as additional information becomes available.

2:44 AM PST

Features affected

Connectivity

Status

Incident

Incident

Issues generating Incoming Webhooks

incident done Resolved

This issue is now resolved for all users.

  • Current status and recent actions taken: We reverted the change that triggered the issue. 
  • Scope: This issue impacted users from all regions, impacting both new installations and reinstalls of apps, affecting developers who reinstall apps to generate new webhooks.
  • Previous impact to end users: Incoming Webhooks may have silently failed to generate when installing Apps which offer this feature. 

We apologize for any disruptions to your day.

10:32 AM PST

Cause Identified

We've identified a recent change that may be triggering the issue and are working to revert this. We'll be back with an update once this completes. 

6:55 AM PST

Investigating

Incoming Webhooks may silently fail to generate when installing Apps which offer this feature. We're investigating and will keep you updated as we make progress.

6:02 AM PST

Features affected

Apps/Integrations/APIs

Status

Incident