Monday April 20, 2026

Incident

Users may experience delays due to increased load on bychan keyspace affecting system performance

incident done Resolved

This issue is now resolved for all users.

  • Current status and recent actions taken:  We've completed rolling back the change to address the issue impacting core Slack functionality, including launching Slack, sending messages, loading threads, and other related actions. 
  • Scope: All Slack enterprise customers.
  • Previous impact to end users: Users experienced issues with channel-related operations, including delays or failures when loading channels or retrieving channel membership lists.  

We apologize for any disruptions to your day.

2:05 AM PST

Features affected

Messaging

Apps/Integrations/APIs

Status

Incident