Tuesday May 19, 2026

Resolved

This issue is now resolved for all users.

• Current status and recent actions taken: The fix has successfully deployed, and our health metrics have stabilized. The issue is now fully resolved for all affected users. 
• Scope: This wasn't affecting any specific region, but a percentage of users may have been affected globally.
• Previous impact to end users: Some users may have experienced slowness when uploading files and emojis in Slack. Attaching or sending files may have taken longer than expected — or failed to complete in a timely manner.
• Required resolution steps: No additional steps are required.

We apologize for any disruptions to your day.

3:27 PM PST

Update

We've identified the trigger, causing slow file and emoji uploads in Slack, and have deployed a fix. At this time, we are monitoring the environment to confirm full resolution.

• Current status and actions being taken: We've identified a frontend error as the cause of the issue and have deployed a fix. We're actively monitoring our health metrics to confirm the fix has resolved the issue for all users.
• Estimated time to resolution: No ETA at this time.
• Scope: Users globally may be experiencing this issue.
• Current impact to end users: Some users may experience slowness when uploading files and emojis in Slack. Attaching or sending files may be taking longer than expected — or failing to complete in a timely manner.
• Known workarounds: No workarounds at this time.

We'll provide another update as soon as we have more information to share.

1:51 PM PST